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(At the moment, I am leaning toward building something on Discord because it's free—or at least a lot more free than Slack, once you reach a certain number of messages, etc.)

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I'm a Discord user, personally i love it, i used primarily for video games so the community is really into it, i know some discords that are managed for 16 years old people. I like it because offers different ways to connect whit people... Podcast or only audio channels , video streaming, channels of only audio group calls, video groups calls, private groups, among others and for free.

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Do you still send the newsletter? I haven't received it lately.

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Like the others say here: it is for community. I see it as offering a more sophisticated version of Facebook groups: it is a place where people can engage with each other naturally, without worrying about acting or posting in a way that pleases the algorithm!

I think there is also a place for discord in organizing people to more strategically share and engage with each other's content to influence what gets seen.

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Hi Gabriella, it depends on the primary goal/target outcome of your strategy. As what @azucard mentioned, you'll need heaps of time and effort to maintain a consistent audience if your primary goal is community building/organizing. If it's not for community building (i.e. used only for announcements), Discord isn't a platform everyone's familiar with, and it's better to leverage ones that your followers use the most

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I have used Discord as a social media strategy, and it is largely aimed at community organizing, brand awareness/recall, and driving website traffic. It is quite difficult to maintain a consistent audience on Discord if there's no room for conversation and it's used as an announcements platform - however, while discourse makes Discord incredibly useful, it's also a pain to moderate if you're not familiar with the tech. As someone who has been on discord for over 6 years now, I have rarely seen companies excel at leveraging Discord/Slack in ways beyond the two I've mentioned, and it's always a mix of the two. I think it has tremendous potential, especially for building connections with your audience while gaining feedback and audience insights and building a communal space associated with your brand, but isn't an app that can be leveraged by every company.

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